Victoria Chau Doc Hotel

The location was perfect for us. We were catching the boat to Cambodia in the morning and the dock is at the hotel. The view from the room was stunning - straight up the river! Beautiful outdoor area at river. Superb breakfast with many choices in a buffet style. Helpful signage in the rooms, namely that the topical climate means mosquitos, however, we were not bothered by them.

We had a room with a view overlooking the pool and the river that we had travelled on, by Hang Chau Express Ferry from Phnom Penh (definitely recommend that!). Location is perfect as you can easily walk along the promenade to the riverside market, as well as the bustling town centre. Lovely staff, pool well maintained. Breakfast (included) was amazing and we dined in for dinner which was a treat. More expensive for our budget, but great value for money. Staff booked transfer and bus to Ho Chi Minh City

The Victoria Hotel was a great base for exploring Chau Doc. The room was spacious for ourselves and still plenty of room with the spare bed set up. The breakfast buffet was more than we needed, but the a la carte options were wonderful and well priced. The room was clean and the staff helpful. We also booked two of their tours, the Village tour and the Bird Life tour. We were so lucky to have been placed with the guide Douc, who was incredible. He had such wonderful knowledge, and was so lovely to spend the day with. Not overwhelming with information, but just the right amount, and was able to answer all our questions. Both tours are definitely worth while. The village tour is so interesting as you tour different villages and learn more about the various cultures that exist in the Chau Doc area. The bird life experience was magical and so cool to see the oasis of the nature reserve. Both are must-do experiences. We were also luck to have lunch at a sister hotel Nui Sam, which was so gorgeous and such a treat.

Absolutely loved the view from the main area of the hotel. Pool was way too warm and not refreshing. Communication was a little bit of an issue with some staff but they were lovely. Supermarket across the road so great to drinks at a cheaper price.

Everything about the hotel was excellent, the rooms (views over the river are preferable), food, location and pool. What was most exceptional though were the staff. We had an issue with a lost passport and the staff could not have done more to help, been more hospitable, genuine, kind and calm throughout. I wish I had taken the names of the manager and lady at reception to send a personal thanks. Would recommend most highly.